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"We were greeted by very friendly staff. They told us about the area and hotel facilities. The hotel is conveniently located a block from the train station and is about two blocks from the Chapel Bridge. The breakfast was delicious and plentiful. We enjoyed our stay immensely. "

"Kenny was the biggest help He went out of his way to make sure we had everything we needed. The best gentleman in a hotel we have encountered on this 6 week trip. "

"Clean and nice room"

"I arrived at 5 pm and had to check out at 5 am but the staff made such an impression. My check in and check out were with lovely people who were helpful, warm and appreciative of my visit. The room was comfortable and up to date"

"Great stay at a hotel with personality and a great location. Staff were really friendly and helpful too. Would definitely stay again if I find myself in Luzern in the future."

"The front desk personnel were friendly and very helpful. We enjoyed the balcony and the room was very well furnished. There was a charge for breakfast, but the quality and quantity of the offerings was worth it. The hotel was conveniently located. We highly recommend this hotel."

"Front desk staff very helpful, excellent service"

"The best"

"Excellent location and view of the lake. Close to everything and bus stop out front"