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"It was a convenient location as we were boarding a Holland America ship the next day. It was literally across the street from the boarding area. The reason I gave it 4 stars was to evening meal area is a food court with really great food choices, but the music was so loud you couldn’t hear anyone."

"Clean room."

"This was an adorable boutique hotel within 5 mins drive to the cruise port and within walking distance to the heart of Rotterdam. Our particular room was the “romantic suite” and was enormous with a bathroom area as big as the room itself! Tastefully decorated and welcoming! The lobby sitting area was cozy and had coffee, etc as well as a small bar and light snacks. They serve breakfast in their quaint kitchen and it was delicious as well as very convenient before we embarked on our cruise. I...

"Een fijne nieuwe kamer met kookfaciliteiten en een balkon met uitzicht. Goed bed, regendouche"

"Dirty and unsafe"

"The boathouse was a total Rotterdam experience! We loved it. It was a little difficult with my elderly mother but we managed. The beds were comfortable."

"Superb communication and support whenever we needed it from Ronald. The boat was comfortable and well equipped. "

"Nice and clean room, can't really complain about anything 😀"

"We were in a city view room that was smaller but very well laid out. The Haven shares what would appear to be an excellent spa like area with a pool, sauna, and relaxing area with excellent views of the harbour with the adjoining Hilton Doubletree hotel. The Haven has a restaurant that appears to be only used for the breakfast buffet which was very good with plenty of options. We would definitely consider staying at the Haven on our next visit to Rotterdam. We visited the DO restaurant in the...

"Front desk staff (especially Naomi & Sylvana) were outstanding, view amazing, convenient to cruise ship terminal, next to river."

"Room too Small , Wardrobe very small like a baby room, Fire alarm in my room was Sellotapped (that means not working). Water coming out to the toilet floor during your shower. No kittle , tea , coffee, in the room. Only one Lift working and its takes ages for Lift to come down as everyone waiting for it. Prices of the Room not worth it for the Standard of the Room. Will not be staying in ibis at Rotterdam again. Breakfast same every morning."

"Goede kamer en badkamer, keihard bed helaas maar wel lekker ontbijt"