"The room was freezing when we came in and the vent did not shut like they were supposed to when turned off in bathroom On the shower floor had debris and it was leaking water on the floor, the microwave buttons didn’t work. The TV Internet / channels didn’t work. The fire alarm was nonfunctional not hardwired not plugged in and no battery plus it expired in 2013, which is way over the expiration time to where it needed to be changed or checked, which means they don’t check the fire alarms and...

"We were there 4 days, but only had one towel for each of us to last 4 days, and they didn’t look completely clean to start with. So after 2 days I went down to the office to trade a set used 2 days for a fresh set of towels and rags. But the office was locked and no one was in there, so we were stuck with using what was provided on day one. That evening I had to take my keycard to the office to be reprogrammed because it didn’t work anymore. I told the lady about no one being in the office, and...