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"Clean room, courteous and cheerful staff. "

"The onsen added so much to the experience. Shuttle bus was very welcome and efficient. "

"Absolutely magnificent experience! Everything was great! From professional service, to clean rooms and absolutely beautiful garden! "

"Great room and a beautiful resort! The buffet breakfast and dinner get repetitive after the first day, so two nights in Hakone feels just right. The highlights were the yukata and the onsen—super relaxing. The public onsen, in particular, was fantastic!"

"The room was very clean. The free shuttle bus service is excellent. The staff were very friendly and helpful. Good breakfast. Plenty to eat. Good trails to walk. A very good stay"

"Overall the room was clean and roomy. Great view of the lake and Mt Fuji. The outdoor onsen "

"The Ajisai onsen Ryokan exceeded our expectations. The onsen is great especially since it is private . The most unforgettable experience we had was the dinner. The presentation of kaiseki course was simple and yet very entertaining. The staff were so great of course."

"Had a very special stay here :)"

"The service, amenities and food were incredible. The garden terrace was absolutely stunning"