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"Kind staff, comfortable room, and nice onsen!"

"Love this hotel, very very good view of Mt Fuji (from balcony, as well as common area next to breakfast place)! the breakfast was AWESOME! Overall vibe is very chill kind + it is on hill top! awesome! didnt get to try onsen, did most of my relaxation in hotel bathtub. Heard that the reviews for natural onsen (indoor and outdoor) are superb here!!!! Will try the onsen the next time round. Location wise right next to the lake, did a easy walk around ◡̈ cheers! "

"Clean and big room. Loved the tatami mat sitting area. Staff were friendly and helpful. Liked that they had breakfast available, free morning shuttle, and bikes for rent. Loved the neighborhood area and watermelon yurts. "

"Room was nice, staff was helpful, and plenty of amenities were offered."

"We loved this hotel. The out door hot springs were beautiful, and it had beautiful views of MT Fuji and the nearby lake. "

"The room is clean. Wide range and sufficient amenities. Surprise for Fuji water and refill every day. "

"The hotel staff who attended to us is kind and speaks good English, this is much appreciated as we encountered challenges when communicating with some locals. There's a mini store offering snacks and souvenirs at the lobby, which was convenient for us to buy something to eat at this quiet area. The room is very spacious with a side view of the Mount Fuji, breakfast is fine, checkout process was smooth. Overall it's a great hotel for staying in this area."

"The service is great"

"Exceeded all expectations. Firstly time at ryokan and by far it's my favorite part of my Japan trip. The staff were all extremely friendly and professional. Rooms were clean and had all the amenities I needed. The baths were amazing. Highly recommend. "