"The hotel is conveniently located to the airport, however the directions on how to reach it were unclear making our travel longer than it needed to be. Check-in was a smooth process and employees were friendly. We arrived after midnight and upon reaching our room discovered there was only one bath towel and one hand towel and no washcloths in the room. I had to dry off with the hand towel after my shower so that my wife had the bath towel to use. We were exhausted and unwilling to wait for staff...

"Super comfortable beds. Delicious breakfast with a huge variety & extremely helpful kind staff"

"Not an enjoyable stay."

"Hotel liegt nur ca. 5 Minuten von zwei Tube Stationen und der Hauptstr. entfernt, hat somit Topverbindungen zum Zentrum. Hotel liegt ruhig, Personal ist sehr freundlich und hilfsbereit. Alles sehr ordentlich und sauber und das Frühstück ist lecker mit ein schönen Auswahl."

"Breakfast good. Beds were super comfortable!"

"The reservation process was terrible. There was absolutely no assistance and misleading information when attempting to transfer from one Premier Inn to another (I have all receipts on this). The hotel itself was very uninviting. The main lobby and reception are not well maintained, pieces of plaster all over the floor, dirty, many kiosks that don’t work and only one employee available for assistance. The room was basic, no view, shower door that didn’t close all the way (it’s a half door as it...