Find all hotels by Extended Stay America in Palisades, IL

"The handle to get in the pool is loose and needs to get fixed and smoking should not be allowed in the room "

"The hotel environment is very nice. Clean room，friendly staff "

"I thoroughly enjoyed the staff’s assistance and attentiveness when I required help."

"Staff was very helpful and hardworking. Facility and infrastructure was old and need improvement."

"Staff was very friendly but the rooms weren’t that clean."

"Excellent breakfast "

"Staff were helpful at the front desk. Rooms weren't the best maintained though. We had two rooms. In one the A/C barely could keep the room cool despite it being late March. The drain on the tub came loose (clearly having been glued in place a couple of times). There was a remnant of a splatter on the wall above the bathroom garbage that looked like it had been there for some time. The other room had a sticky spot on the carpet that seemed like it was some kind of gummy substance. The tub on that room didn't drain well. Soap dispenser in the shower was empty when we got the rooms. Front desk sent someone up right away, they filled it - but then the shanpoo ran out on the 2nd day (it apparently was nearly empty and wasn'tfilled either). Location is very convenient to the museums. Breakfast at the adjoining Paris Baguette was convenient, and the 10% off as a hotel guest was nice to have. "

"Pictures are a little deceiving if you get a room that is a bit older, especially the bathroom. Really small. Our room needed new carpet (lots of stains). "

"yes"