"This hotel is worth 2.5 stars at most. Our generous evaluation is 4/10.
1- Reception desk did not have my reservation already paid with Hotels.com. They had to take picture (with their phone) of files in my phone. They had rooms available so they asked that I pay upfront. I insisted that they check with whomever responsible. A few hours later things were settled.
2- They did not know that my reservation was for 3 days so each day the room key was deactivated, I cannot get into my room and had to...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"Our family suite was very comfortable, large and luxurious, built in the new wing of the hotel. The staff of the hotel was very friendly and helpful. Especially Jim, at the front desk gave us amazing recommendations for restaurants all of which turned out to be great. The hotel is about a 10 minute walk to the Hoan Kiem lake, just minutes away from the heart of the old quarter. Highly recommended!!!"
"Been to many five star hotels across the world and can say that the customer service provided here was one of the best, if not the best.
As soon as we entered the hotel, we were welcomed in such a friendly manner. This was also again provided through out our stay.
I will definitely recommend this hotel to any one who is staying at Hanoi. Rooms and breakfast itself was also excellent. Would definitely stay here again!
Thank you so much.
"
"We stayed for 4 nights, in two separate reservations as we went on a cruise at Ha Long Bay. The hotel staff were courteous to save our large luggage at their storage until we returned for the second stay.
The staff at the reception and the restaurants were helpful and courteous.
The room was clean. The bathroom has a bidet. There's a safe, iron, and ironing table.
There's a nice swimming pool and a good gym.
Overall, our stay was comfortable and enjoyable.
The breakfast buffet is big and has a wife variety of international and Vietnamese options. For halal meat seekers, they post a lable on meat items to indicate if it's halal or haram.
Our booking was half board, so we enjoyed the dinner (a la cart) from 6 to 10 pm. They offer either a set menu or a selection from a regular menu. The chicken and meat pho are very tasty (both are halal).
The hotel also offers a chocolate hour (5-6 pm) in the lobby, where you can enjoy a delicious treat of chocolate pieces, chocolate moose or cake, and fruits to be dippid in the chocolate fountain. The kids loved it!
There's a nice swimming pool and a good gym."
"We had a wonderful stay with very attentive staff at the hotel. They were so hospitable and thoughtful in their customer service. We enjoyed the spa and the rooftop bar as well. "
"The hotel is excellent!! Location is walking distance to the lake and the church and multiple shops and restaurants of old quarter. The staff is amazing. Lilly at the reception was extremely helpful and nice. Accommodating all of our needs and providing recommendation for an excellent restaurant and making reservation for us.
Room is clean, spacious, quiet and comfortable.
Breakfast is outstanding. Large variety, made to order food and fruit juices and amazing service.
Loved our stay and would stay again!"
"The staff truly made my stay enjoyable. I visited to celebrate a birthday, but the day came and went without any special acknowledgment from the hotel—no small gesture like a slice of cake or a card, which was a bit disappointing. That said, the overall experience was still worthy of four stars. A special mention to Trang in the F&B department, who was outstanding and made a real difference to my stay."
"If you want a luxurious place to stay in Hanoi, The Sofitel Metropole Hotel should be at the top of your list. Built in 1901, it retains echoes of the French colonial era. The service was excellent throughout; from the reception to the breakfast area, and our favourite, the pool bar!
Our room was very clean, comfortable and spacious, with a smart TV that allowed us to connect to various services such as Netflix and You Tube. One minor point to note for visitors from the UK - the power point accept UK plugs without an adaptor, which is very handy indeed!
This was our second visit to Hanoi. We stayed here for 7 days this trip and we were very sad to leave! Thank you to the all the staff at the Metropole; thank you Hanoi and thank you Vietnam. We will definitely be returning."
What's the area like around Perfume Pagoda Temple Complex?
Perfume Pagoda Temple Complex is located in Hanoi. When you want to settle in and find a place to stay, check out some of the hotels and other accommodations that Expedia offers in the area.
What's the best place to stay close to Perfume Pagoda Temple Complex?
If I need to cancel the hotel reservation for my stay near Perfume Pagoda Temple Complex, will I receive a refund?
Yes! You'll find that most hotel bookings are refundable provided that you cancel before the hotel’s cancellation deadline, which is often 24 or 48 hours before your check-in date. If your reservation is non-refundable, you may still be able to cancel and be given a refund within a 24-hour period of your booking. Enter your dates, click on "Search", then you can filter by "fully refundable" to view the best options available near Perfume Pagoda Temple Complex.
Where can I learn more about changing or cancelling my trip in the area near Perfume Pagoda Temple Complex?
For additional details about picking new dates or cancelling your stay near Perfume Pagoda Temple Complex, head over to our customer service page.
