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"Loved our unplanned stay in this VERY dog friendly hotel just oozing with old school (!) character and in such a fantastic location too just minutes from both the castle and the town centre. I did see some reviews mentioning tired room, old bathrooms etc but certainly the room we had was excellent. Very nice bed, big powerful shower and the dog loved his own dog bed and treats in the room. Such a nice touch and the staff were all friendly and welcoming too. We arrived late and didn't have much chance to plan something to eat. Breakfast was very nice though and overall it was an excellent stay"

"Wasn't up to the standard I would have expected from a Hydro Hotel, Hotel could do with some modernisation, was clean enough, but some areas look a bit worn down. Booked dinner b&b, food choices were restricted even choosing from extras available, but not from full menu, food was very mediocre. Service quite slow, no offer of drinks before meal, had to ask twice for drinks, didn't get drinks till main course. Breakfast buffet a bit better. No real staff interaction, even when booking out, not even asked if we enjoyed our stay or to have a nice day. As only one night, didn't make use of Pool or leisure facilities. Overall disapointed."

"It provides honest good value with the minimum of frills, in a convenient location with friendly staff and plentiful, easy parking on site."

"Lovely hotel. "

"Very attentive, friendly staff who made us feel very welcome. Room and hotel was very clean. We didn't get to use the swimming pool as it was quite busy. Highly recommend the spa treatments, great service. The only issue we had was our room was extremely warm, couldn't open the windows as the window frames had been freshly painted making it impossible to open the windows!"

"Staff in breakfast room were courteous and attentive. The young man,whose name I didn’t get, unfortunately, was especially hardworking. "

"Very nice dinner"

"Brilliant "

"All good no issues great staff and location"