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"We absolutely loved it - location, facilities, service, cleanness, activities. All the staff is very helpful and friendly. Highly recommended. We are a family of 5 with kids age 6, 10 and 13 and we stayed for 10 days. We definitely coming back. "

"Amazing hotel with such amazing facilities and staff: thank you for an incredible and comfortable stay "

"The property and the service were amazing - we had some confusion during check-in about our "all inclusive" and when I asked Expedia, their representative was the worst who did nothing but make me feel like a fool; however, the front desk supervisor at Diamond Cliff rectified Expedia's representative's inappropriateness and made our stay amazing. "

"Ideal for a few days of relaxing, close to markets and shopping with great facilities. "

"Everything was amazing, restaurant staff, food was delicious, always came back to a restocked fridge, room service, check in was fast and easy, everything well kept and beautiful. Plan on coming back very soon! Can’t wait!"

"My little family and I have visited the hotels rooftop bar and restaurant many times as we are locals in Phuket, but this was the first time we treated ourselves to enjoy a night and breakfast here. As we expected our time there was super lovely, the staff in every position of the hotel are so nice and friendly, our room was perfect and more than we hoped for and a little surprise for my daughter there is now a cool play area for kids 🙂 "

"Very clean, quite, historic boutique hotel. Close to everything in old town. Very friendly staff. Highly recommend staying here."

"Have stayed at the Grand Mercure the last 6 times . I love the location, the resort style pool and bar and restaurants. Ghe staff are all great and speak good English. Will be back next year. "

"The property was very nice. We did not use the pool, but it was beautiful. The staff was exceptional. Room was clean, short walk to old town. The food shops along the street were very good. Short walking distance from bus terminal. Traffic and street congestion all throughout. Phuket was very rough. Just driving in the area be very careful every second there’s another motorcycle passenger on your right and your left. We’re getting back to the hotel excellent."