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"Friendly staff, service, and location."

"Honest Staff. I forgot my credit card on the table at the restaurant and Jericho was efficient and honest enough to make sure it’s returned to me. "

"Hidden gem! My favorite 5 star hotel! This is one of the best hotel in the area! Super attentive staff! Breathtaking view on the mountain side rooms. Make sure to upgrade to the VIP lounge access so you can enjoy unlimited drinks and light food until 10pm. Highly recommend! I will be back!"

"This place is the best if you have kids! The pool is awesome. The place is clean! Awesome staff! There are two malls that are walking distance. Only thing is they need to renovate the rooms though. It is very faded looking and our couch has this discolored stained on it. But overall this place is a must stay and will gladly stay here again"

"Very friendly, respectful & responsive staff."

"Close to the Venice Shopping Mall"

"We checked in . And was walking in our floor hallway. There was a strong stale smell. Brought our bags inside the room. We immediately noticed the room smelled musty / stale . Called front desk and talked to on duty manager and requested instead of switching rooms an upgrade a much bigger room and without a strong musty scent! . But with a discount due to the inconvenience. Manager agreed to move us to a 1 bedroom suite with 50% off per night. That helped and we agreed. Moved in to the new room. 1 bedroom suite. No musty / stale smell. Our 4 day stay was good and no untoward incident . Except the hotel pool was under renovation. Kids would have LOVED an option of jumping in the pool at night. Breakfast buffet was good. The only problem is if you stayed more than 3 days. You will get tired of the food selection. Because they are the same selection everyday. For 4 days. We grew tired of the selection. Good food in the beginning. Clean facilities , friendly staff. All in all 4 🌟⭐️⭐️⭐️ . And would recommend it because its centrally located in BGC and stay is affordable compared to other surrounding hotels. Will recommend it and will book again in the future. But for only maximum 2-3 days stay only "

"I had a nice stay"

"Aruga is my all time favorite! Very clean, beautiful place, excellent location! Bianca and rest of staff are always friendly and helpful! I will keep coming back! Thanks!"