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"Everything was amazing, except the mattress. It was probably a soft 6” right on top of a flat platform. Overall, I'd stay again but that mattress was pretty bad. The room as a great value and well maintained with a great view."

"I left too early before breakfast. The Airport shuttle was perfect."

"Not many breakfast options"

"Not enough outlets in the room. Bed was on the floor pretty much. Room was very small. There was a weird smell in the room. I wouldn't trust the public parking out back."

"Excellent customer service from Amber at front desk. She called Clayton from maintenance when the washer wasn’t working. Clayton was able to fix it right away. "

"The cleaning service was non existent. I stood at the hotel for 5 nights and my room was cleaned once. I had to call for service and all that was done was the bed and the trash. We were not given towels (I had to call for them), the toilet paper was not replenished (there were four of us in the room), and the complimentary coffee was not replenished."

"Central location- clean- staff at the desk was great"

"Our stay was great. The hotel staff was great and the rooms were very clean. "

"Good location in historic building. Rooms were small, but passable, though very overpriced! At least they were clean - at first! Front desk staff was not very friendly or accommodating. Cleaning staff did a rather poor job. Stayed in downtown Pittsburgh many times, at half a dozen different locations, and this one was one of the more underwhelming ones. "