Find all hotels by Patton Hospitality Management in Polk City, FL

"Family stay it was great for granddaughter and niece they loved that they had choices of pools and slides"

"Good"

"Clean and quiet Pools are excellent, many choices "

"Nice hotel"

"Very large complex. Great location next to Sea World."

"The customer service was great, room was very clean, breakfast buffet was good, the hotel was beautiful. The ONLY THING I DIDNT LIKE WAS there was no microwave in the room. You will have to bring your food to the lobby to warm it up. Which was such an inconvenience!!!"

"Great stay with children"

"We showed up and were supposed to be at the terraces and they told us they had “upgraded” us to the grove, they put us in a building with no view, the elevator was broken and the building was in extremely poor condition, broken tiles in the only other elevator in the wing. Very dirty, bird poop all over the place outside, insects in the hallways, everything smelled like weed all the time, it was 42 dollars for a vodka Diet Coke and a vodka Red Bull. These people are crazy thinking their resort can charge more than double the Disney Polynesian for drinks. The only saving grace was the staff was very nice and the room was good sized that they upgraded us to. I still would have rather stayed at the terraces. They did let us go over to the terraces pool and said we would have access to their workout room, but when we went to work out at 7am there was no one to let us in over there and when we went to their pool, it was full of kids despite supposedly being “adults only”. Very disappointed in our experience and extremely frustrated they didn’t even contact us before we arrived to tell us we wouldn’t be at the terraces. Again staff being nice is the only reason I gave it 2 stars. My girlfriend felt the same way. "

"Awesome place, however we did not have a car and they put us in the farthest building. If you have to leave or go anywhere you have to walk to the guest services building in the front of the property or call for a shuttle and wait about 10 minutes for them to come and get you. "