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The room, bathroom and property was extremely clean and modern. The staff were very helpful. We had an early morning excursion so they had breakfast pre packed for us. Great WiFi, hot shower and there’s a restaurant on property incase you don’t feel like walking into town, which isn’t too far. Excellent property

The best feature of this hotel was the care that each employee gave to their guests. My family stayed there for 4 nights and received nothing but outstanding and personalized service, which included free airport pick up, called to order dinner to be delivered from a local restaurant and let us eat in dining room (they did the dishes), the wonderful Karina who made fresh eggs and toast each morning with a vast array of fruits, cereals yogurts and homemade cookies to take for a snack. The rooms...

Perfect location

This is my second stay on this trip to Cusco due to the Machu Picchu excursion. I gotta mention this place is equipped with Smart TVs, so important to many of you and great breakfasts!! Again Marjory and Yohan are so friendly and extremely attentive to customers needs!!

I had a great stay, the staff were very helpful and I had a great view. It’s in a quieter area while is nice, it’s just on top of the hill, so be prepared to do some walking

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The hotel is beautiful and in a great location in the center of Cusco. Lenny gave us a fabulous welcome and 2 cups of coca tea when we arrived. The staff was fabulous and kept our suitcases for us while we hiked the Salkantay trail. Good breakfast and provided information and support for what where we needed.

The location is fair..5 min. By taxi to main square 15 min walk.The Staff..Liz.is the daughter of the owner..his name is Victor..I never wrote a review before this is my first .I have never been treated so warm and friendly by a hotel staff in all my hotels Lis speaks and understand english Victor is still learning..The rooms are super clean. And modern and good size The value is excellent The only down side for me not too much in the direct area of hotel but it is in a very nice and safe...

You can not miss with this sophisticated, high end boutique hotel! Great food, location and attention to detail. Book it!

This hotel is excellent is you want to stay and Cusco and be close to the tours and restaurants. I would recommend is to avoid the rooms outside of the main rooms. They are located near the dining area. They are older and colder than the newer rooms. They are also more remote from the rest of the hotel. The Hotel accomodations were excellent and the service was great. I would highly recommend this hotel.

The property was quaint, and inclusive. Staff was great, and helpful. I loved the baby Alpaca Kiki in the courtyard. The restaurant staff was amazing, and the food delicious. The beds were comfortable. I liked the live music in the courtyard in the evenings.

Warm and friendly staff; delicious and fresh breakfast (100 times better than the included breakfasts in the U.S.); lovely and clean courtyard and room; close location to the bank, Orion supermarket, and Plaza de Armas. Easy/medium walk to just about anywhere. Would definitely stay here again if we ever end up back in Cusco! Oh, they also provide free coca tea which can help some people with their altitude sickness. We felt very safe staying here, and they also stored our extra suitcase when we...

Stayed here three times during our recent trip to Cusco. Clean room and bathroom with comfortable beds. Staff were really accommodating and friendly, stored bags without charge for our trips on Inca trail and Amazon forest. Located on quiet street, around 10-15 minutes walk to main square, or taxi ride is 5 Soles (about $1.60 US). Would definitely stay here again!

I am really not sure why this is just a three star resort. It is beautiful. The rooms are spacious, we stayed on the fourth floor and it even had a frig. The breakfast is nothing with nothing but they had great coffee and made fresh eggs. The location is also good - close to the center but not noisy. The only thing that annoyed me was the lack of elevators. Hiking up to the fourth floor in Cuzco is not pleasant!

This property was amazing. Next time in Cusco i will be rebooking. Staff , food, location. Rooms were roomy with spacious balcony overlooking the square. Loved it and our baggage person gave us a brief history on the property.

The first night I arrived at this hotel I had altitude sickness, and the staff were very response and moved very quickly to get me the help I needed. They provided me with an oxygen mask and gave me oxygen, immediately called the doctor and stayed with me in my room until the doctor arrived. They went above and beyond to make sure I had the best care possible. I am truly grateful for what they did.

Such a nice oasis in the Sacred Valley! The whole hotel is beautiful and the staff are wonderful (especially Victor at the front desk). They arranged taxi rides for us to the train station for our adventure to Machu Picchu and to Cusco. The rooms are super comfortable, the menu of food is absolutely delicious and the grounds are gorgeous!

Staff was very nice and accommodating. They know we are exploring and understood we had very early morning so they even packed us to-go breakfast!