Find Hotels with a Pool in Potters Village

"This is a one star property. The staff is not Jolly and the property is not at all as promoted. There are significant maintenance issues along with terrible food. The only good thing is the beach but the chairs are dirty and worn. The rooms are awful and most a/c units don't operate properly. The bars are under staffed and you will wait in long lines for food and drinks at pool bar. "

"We were told we were upgraded to a villa. The villa was located at the opposite end of the property far away from the center of the resort where all restaurants and activities were. The villa was not clean when we got there. The shower curtain was in the sink, the floors and the kitchen were dirty and there were no comforters on the bed. The staff at the front desk were rude (specifically the evening shift). They were not accommodating at all. I would not recommend this resort to anyone. "

"Our room had a wonderful view of the ocean and was very spacious and comfortable. The staff are an awesome team who made us feel at home and who went above and beyond to take care of us. The meals at the restaurant were always very tasty and never disappointed. "

"The oceanfront room had a large balcony with a beautiful view. The rooms were generally clean, however, some items needed to be repaired. Overall the staff was accommodating and friendly. Sometimes they needed to be reminded of requests made during the stay. The spa was wonderful. "

"Outdated garden room with a view of the back fence. Incredibly disappointing. Rest of resort was lovely and enjoyed."

"Rooms are large and clean - staff are friendly - the beaches are absolutely lovely. All made for an excellent, relaxing holiday in paradise"

"Staff was amazing!! Loved this resort"

"Service needs attention. We had multiple issues during our stay in terms of service. Hotel is understaffed. There is no urgency in addressing requests. We have stayed is 5 star hotels around the world and this hotel is severely lacking in service. The price we paid does not match the experience we had. The beach is beautiful and we loved our beach attendant Daniel who went above and beyond. Chef at wild tamarind is great and food was flavorful. They ran out of towels on the beach, no trash can placed in our room (had to ask multiple times to get a trash can), asked for a streamer and they didn’t have one, room was filled with mosquitoes, no porter available to take us up the hill at night…the list of short comings is long. Please train your staff and hire more staff so this is not the norm. "