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"I had a great experience at the Best Western West Towne Suites in Madison. From the moment I walked in, the front desk staff stood out with their warm, friendly, and consistently helpful service. It really set the tone for the whole stay. The room itself was spacious, spotlessly clean, and very comfortable—exactly what you want after a long day of travel. I appreciated the quiet atmosphere and the little touches that made the space feel inviting. One of the best surprises was the made-to-order breakfast. It was a real treat to have a hot, customized meal each morning, in addition to the usual continental options. A great way to start the day! I’d absolutely recommend this hotel to anyone visiting the Madison area—whether for business or leisure. Great value, great staff, and a great stay!"

"The staff and property was outstanding. "

"Good value; close to UW Madison"

"Conveniently located and good price "

"Modern hotel. Great management "

"We loved our room, I have never slept so good in a hotel ever! Best night sleep!"

"Convenient. Clean. Spacious."

"The hotel was clean, the staff was great and our room was quiet and clean."

"Worn around the edges, but well maintained and excellent staff. I mistakenly left my watch and charger in the room during an early morning check out. One of the employees graciously retrieved it and saw that it was held until a friend of mine could go and pick it up. THAT'S service!"