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I’ve traveled all over the world, five countries in the last 12 months. I have to say that this hotel had the best customer service I’ve ever seen. I was treated like a king as a regular traveler. I never leave reviews but I want the next traveler to Quito to find this gem.

Such a wonderful environment. Walking distance to touristic points. Staff is super friendly and helpful. Will definitely use them again in the future

I arrived very late. The hotel owner was there to greet me and check me in. They accommodated a later breakfast time. Was very happy and would stay again!

We couldn’t have been happier with our stay. Everyone who we had contact with were beyond lovely. The atmosphere and style of the hotel was warm and beautiful. Loved it. Highly recommend. The tour guide and driver they use is also exceptional. Xavier was indispensable.

La estadia fue de 1 sola noche. El servicio fue excelente. El encargado se tomo un rato para explicarnos como movernos por la ciudad.

The hotel is located in the historic center so walkable to all the sites. It's a lovely hotel and the rooms are large. The service is exceptional! Everyone was so friendly and helpful. I would absolutely stay here again.

What a lovely property. Very historic and the plants and wall paintings give it a welcoming touch. Excellent friendly service, especially from Daniel. Breakfast was also very decent. Very good location in historical center, but the only drawback is that the hotel is on a street that has a lot of noisy bars. Best to request the very quiet rooms in the back. Otherwise a perfect stay.

The environment at the hotel was extremely welcoming, the service was great and the room was well equipped and clean. I particularly enjoyed the walking tour with Santiago, who was very thorough with his explanations and showed us the best of Quito’s beautiful historical town! Even though I was traveling solo, I never felt alone because of the staff. I would definitely recommend this place to any travellers looking for a more personal and traditional trip in Quito!

This hotel was wonderful all around. If you are looking for something fancy then this place is not for you, but if you are looking for something that feels like staying in a friend's home then you will love this. This place feels more like a B and B than a hotel. The service is top-notch. They will arrange airport pickup and dropoff for you. It is located in the old town close to all the churches and museums. It is family-owned and run and everyone is so nice and friendly. Breakfast is included...

The hotel makes a nice stay over when transiting via Quito to the Galapagos or other destination in Ecuador. Staff and service were great, very welcoming and helpful. We ate dinner in the Botanica Restaurant and found the service and quality excellent (try the Tempura Shrimp entree). The heated book was very welcome and while we did not have time to use it, the fitness center was large with a great selection of modern equipment. The Executive Lounge was nice with a protected outdoor sitting...

Great location, stunningly beautiful; very comfortable; great shower pressure; great food; the best breakfast. High class. Wish we could have stayed longer.

The hotel is in an excellent location right in the heart of the central historical district. It is within walking distance to the Plaza Grande, the Presidential Palace, the Plaza San Francisco and the National Cathedral, etc. The property is well-maintained and clean, and the staff is very professional and friendly. Daily room service is provided if needed. Delicious breakfast is served in the morning between 8 and 10 am, and takeout breakfast is also provided for customers who have day tours...

Spent 4 nights at this hotel in Feb 2018. It is located within an easy 3 minute walk to Plaza Grande on Venezuela St. Tell your taxi driver "Venezuela y Olmedo" that will get you to the nearest corner. The hotel is above a gift shop so you have to be let in/out by the staff. There is a buzzer at the door, and they answer quickly. This is an extra security measure and was not an inconvenience. Staff was excellent, attentive, and eager to help. Breakfasts were excellent and cooked as...

Excelente ubicación para visitar el casco antiguo de la ciudad. Personal muy amable y atento

We stayed in a 2-bedroom suite... 2 bathrooms, full kitchen and washer/dryer. Excellent unit. A/C worked perfectly. The dryer actually got hot and dried our clothes. The kitchen was fully stocked with a real coffeemaker (not the horrible single pod that most hotels now use). There was a full size refrig and freezer with ice trays. Housekeeping cleaned the unit daily. Shower always had hot water and water pressure was strong. You have access to the Marriott hotel connected... benefit of using the...

This is an adorable hotel located in the mariscal neighborhood. With a late flight we didn't arrive to our hotel until around 1:00 am, but there was still a person working the front desk waiting for us. Check in and out was a breeze and they have a secure front gate that can be buzzed to let you in. Each room has individual wifi routers which ensures that you should be able to connect to the internet anywhere in the hotel. The breakfast in the morning is large and everyone working there were...