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"Staff "

"We loved our stay there, the room was very clean and comfortable, the breakfast buffet was fantastic. The service was superb."

"Very nice hotel, not far from the old town area."

"Easy online check in. Good location. Very clean and the room was a good size. "

"Great service amazing breakfast "

"Loved the stay , clean property just rooftop bar might be a rip off .. rooms don’t have a coffee maker either "

"Everything about this Hotel is perfect. I had a very pleasant stay in Salzburg because of this hotel. I was very comfortable staying in a place that is clean, safe, quiet and so close to everything, especially the Mirabellgarten (literally across the street). There are a plethora of restaurants and cafes nearby. Above all, it was the staff members who made this stay at the hotel worthwhile. They are very knowledgeable, especially when it comes to restaurants and what places to visit in Salzburg. They are very accommodating (i.e., making reservations at restaurants and offering to call transportation). I would definitely come back and stay at this hotel again. Customer service is 100 percent! "

"Staff was fantastic and very helpful. Palace is simply amazing. They have preserved every possible aspect, so much history within the walls. Library was one of our favorite rooms."

"Beautiful room, everything was clean and the decor is modern. The staff was amazingly friendly and helpful. They were the best. I will definitely stay here again. The only negative, which is small - no iron in the room. However, they do offer laundry service if needed."