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"Lovely quiet room on the 16th floor. Good breakfast. No queueing. Clean, modern room. "

"Friendly and patient "

"The room was nice, but there was no hot water to shower with; which was quite disappointing especially when you need to shower. One of the wall sockets beside the desk was loose, it needs attending to; the shower room door handles were loose which also needs attending to. Britannia Hotel Birmingham’s bar and restaurant had been shut which prevented me from buying fruit juices and coffees, which was quite disappointing for such a well known and highly respected hotel group. I feel my review is fair, given what I paid for the hotel room; I had fond memories of my previous visits in the past, I hope that Britannia Hotels can reopen the bar and restaurants as the families who came to stay were forced to go elsewhere for their meals. I hear the families complain about the closed facilities, that it was costing more to go out for drinks and meals."

"Lovely stay, got there early but room not ready, but had full use of pool and spa which was fantastic. Still got room keys an hour early thanks to lovely staff. Room was immaculate and food in restaurant excellent if expensive. Only quibble no air con so room was very hot"

"The team was great very helpful "

"Amazing Place "

"One night was good, clean room. Staff polite and efficient. Would stay again"

"Great stay"

"Great staff walking distance to centre and plenty of choices for food and drinks around nearby "