Find Luxury Hotels in Runcorn

"Everything was good apart from mix up with rooms "

"Food was decent, bar was nicely set out. Check in fast and efficient wutj friendly staff. Shuttle from train station and to airport fab addition. Room 128 unfortunately was a massive let down with a strong sweaty and used odour as you entered the room that did not disapate even with the window open all night. The bathroom door was rotten, thick dust everywhere. Duvet cover ripped and exposing a yellow duvet and yellow stains on some of the towels. Not the standard i expect from Clayton. Emailed to complain and have been happy with their efficient response."

"Good room -very clean . Nice to have a canal view .The Spa pool was fabulous. The hotel felt quite basic however for a 4 star hotel . No room service food available .No basic toiletries like soap/ shower gel or shampoo provided. There was no relaxing lounge area with sofas to sit in & enjoy -just a bar area with tv that was quite noisy . The staff were all very welcoming & friendly however . The hotel is in a good location-well positioned for walking into Chester’s city centre . "

"Yes was a excellent breakfast 😋 x"

"Great breakfast, comfy bed "

"We left to early to have breakfast but we were impressed the pastries and hot drinks were available for us before we left, shower was great"

"Lovely welcome at reception. Family cabin room was very spacious. Food in restaurant was great, lovely staff. Bar with pool table and great range of cocktails etc Happy hour 2 for 1 great value. Less than 5 minutes walk from Lime Street Station. Parking available too. Excellent would stay again."

"Breakfast was really good. Friendly staff and enjoyable stay. "