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"Communication between staff is very poor."

"Great for the price in the centre of Manchester. Staff were nice. I liked that the reception was managed 24/7, made me feel safe! Bar area was decent. Rooms & Communal areas very clean. Enough lifts for the amount of rooms (honestly this is a big win… had so many issues in other hotels in Manc where theres not enough lifts for the space) Wasn’t too noisy. Rooms a little small, but manageable - I was only there for one night so didn’t need much storage space. My only little annoyance was no cups or drinking glasses in the room, would have been much better than two small paper cups at the kettle! Would definitely stay again though :) "

"Nice hotel with open space entrance and easy checking in. "

"Not really impressed with the hotel "

"The hotel is lovely, with spacious rooms, modern bathroom and a comfy bed. The food in the restaurant is excellent and the staff are friendly. Highly recommended to anyone in staying in the area either for work or leisure "

"It's one of my favourite hotels in not just Manchester but the UK "

"The room was clean with tea and coffee available.The staff were very professional and greeted us upon arrival.The breakfast was self service with plenty of choice.We will definitely stay here again."

"Clean rooms.. breakfast was good. Unfortunately we were in the side where building works were taking place.. our view was of storage containers and we were woken at 7am by the workers "

"Room was clean and well equipped, the bed was comfy though the pillows were too big for me. The breakfast was excellent value. "