Apartments in Rutland

"Lovely breakfast and staff Room we had was great for a family of 3 Some communal areas are still under construction but the rooms are very clean and furnished to a good standard"

"Your staff, from reception [Olivia] to bar staff and bar manager were so helpful and kind. We also met a couple of other staff members [new there, from your other hotel]. Such lovely people. We wnjoyed speaking with everyone and getting insight about the manor."

"We booked a room for 2 adults and 2 children. We have previously stayed at the hotel a few years ago and had no problems. Yet this time when we went in the sofa bed was not set up. We spoke to the lady in reception who came back to the room with covers and we were told it was normal that guests set up the sofa bed ourselves. We struggled to get it flat and when we raised this , it was implied that it was our problem and there was no other rooms. The sofa bed had no mattress and was incredibly uncomfortable. The sofa bed is not very large and has large arms on the side. It was not really big enough for our two children to sleep on. I can’t recommend anyway staying if they have to use the sofa bed. The hotel itself is basic and clean. The breakfast is cereal and toast and was what was expected. Apart from the bed the hotel had everything that was needed."

"Basic amenity was not available ( shower cap and fridge)"

"Good hotel with secure parking if you book early enough. Comfy beds, powerful shower, clean and nicely kept. Good staff also."

"No warning about the jacuzzi not working, I was not best pleased about this. I came last year it was working, but I don’t think I’ll stay there again. "

"Car park difficult access. Bed uncomfortable"

"Be careful with the Free Wifi. I got cyber attacked (ARP poisoning attempts), I complained and wanted to speak to someone about it but sadly they didn't take it seriously. However the issue seem to magically resolve itself the next day! Without any direct communication then I can only assume it was magic. Also 'self-check-in'.....not a fan, I scan my food at the supermarkets, I tag my luggage at the airport - I think I am working for 8 companies now and I dont get even get a staff discount!!! Keep smiling."

"rooms were a good size, with 2 armchairs! Always a plus. Breakfast was a buffet on day 1 but on day2 they cancelled and we had to order what we wanted. Hotel is central and the parking is excellent and free. "