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The Capra is one of the best hotel experiences I ever had. We keep going back anytime we can. This is the one place where service is at its utmost definition.

Second time i have been there, i am a huge traveller, spending every week in another hotel around the world, this is the best hotel i have ever been!! Special tnx to the belgian receptionist! She is one of a kind!!

This was a highlight of our trip. The location was excellent and the staff friendly and helpful. The rooms were spacious and well stocked as well as all the perk and amenities of the property. We especially loved the gym. One of the best stocked gyms we have seen. We will be back!

Easy hotel pickup at parking garage. Discounts provided for ski rental, parking and others.

Clean room great location to rail station.

Comfort and perks greatly exceeding expectations for a budget hotel. This hotel's "budget rooms", where we stayed at the height of summer, offer a (ski) lodge experience but also provide access to high end amenities (pool, sauna, workout, jacuzzi etc.). While the budget rooms are below surface level, they are designed to still offer glimpses of mountains and sky. They are also incredibly spacious and equipped with modern furniture and fixtures. Bathtub and showers to not drain well, suggesting...

It was fantastic. Wonderful hotel. Helpful staff

Very nice hotel, close by the train shuttle station. Has two elevators, a beautiful lobby and excellent dining area. Breakfast was very good; All the 'hotels.com' hotels we have stayed in have provided a good buffet breakfast, clean rooms and good beds. The bed in the Butterfly was softer and more comfortable than all the rest. We would stay here in the future.

Amazing hotel with a beautiful view of the Matterhorn

photo rooms on expedia were much nicer than the cheap room i got, but it was still nice and clean.

A great little hotel where attention is paid to every little detail in the room.

We were stuck here during the snow storm that hit Zermatt and caused the trains to be closed for two days. The staff did the best they could to provide entertainment, warm food and a place to say while we waited out the train. The hotel has great amenities, pool and spa services. Also only a very short walk to downtown shops and restaurants and the ski shops and lifts to the mountains! We will be back!

This is an amazing boutique hotel in the heart of Zermatt and a mere 4 minute walk from the train station. Staff were very nice, rooms were immaculately clean and comfortable. They have an attached restaurant and bar that were great. Both have great atmosphere with a cozy fireplace in the lobby bar. Great saunas and steam rooms on the lowest level. Ski storage room as well and a nice gym. Perfect place to stay on all fronts.

Excellent staff, delicious food, relaxing environment w wonderful spa/pool, beautiful nature. We definitely recommend this place for a romantic get away, if you love nature.

Beautifully styled modern hotel, pristine condition. Excellent service. Spa experience (free) was very fun. Breakfast buffet extensive and delicious. View of Matterhorn from balcony was a huge perk. Located in middle of "Downtown" area with train/tram stations, tennis courts, shopping, restaurants, and bars within stone's throw.

Great hotel, personal staff. Fantastic meal plan