Find Hotel with a Concierge in Saitama

"Thoroughly enjoyed our stay and would definitely consider staying here again for our next stay in Tokyo. Clean rooms and very quiet! Comfortable bed and lounge access was very convenient--The food was also pretty good. Staying on the premium floor was great because of the fantastic view, so highly recommend doing so as well."

"The hotel itself is situated in an excellent spot in Shinjuku. It is only a 10 minute walk to the station, but there are still tons of things to do in Shinjuku if you do not feel like going out too much. Rooms are very clean and the free amenities in the lobby were great. It also has excellent sound proofing. I could barely hear any sounds from rooms around us except maybe the occasional footsteps upstairs, but nothing that would wake you up. I am a light sleeper so this was great. The A/C is good and quiet. The rooms are tiny, so take that into consideration, but that is usual for a hotel in the city. The front desk staff were very helpful when my mother left her bag on the airport limousine bus. They were able to call the bus company and identify the bag for us. We were able to get it back the next day. I would highly recommend this hotel!"

"Very clean and the room size was very large compared to other similarly priced hotels in the other"

"Clean place - friendly and helpful staff. Would definitely recommend. "

"Courteous staff, well maintained property. Room and washroom are smaller but okay for few days stay. Location in quiet area, a bit of walk to train station. Excellent bakery!"

"Breakfast in Japan is a little unusual for American visitors. They have a nice variety but a lot of it is frankly not breakfast food the bar at the top of the building was nice. The sushi was just OK."

"I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start."

"Convenient location for Shinjuku Station & Airport Express buses (which stop at hotel). Excellent breakfast (but scrambled eggs are like soup). Room (upper-level lady twin - for 2) was tiny and I kept tripping over the threshold and then down again into the tiny prefab bathroom. Deep tub to step into for shower. So much to trip over! One small hard pillow per bed. Dated interior and amenities, though clean, with small window that can’t open. Safe (except for tripping hazards) and convenient but would choose a better hotel (newer, larger room) next time and just get a taxi to the station or AirPort Express stop. Served us well this time but room was claustrophobic and basic, considering the price."

"Location is great adjacent to Ginza shopping area. Area is safe and quiet. Room is not tiny and clean. Everything is great. Breakfast is delicious too!"