Find Hotel with a Concierge in Tokyo

"I went and asked where I could get my hair washed as I didn’t bring a hair dryer with me. They went and got me a hair dryer & hair straightener so that I could do my own hair. The staff were all amazing and helpful, rooms were clean, laundry service on site for you to do your own washing. 5 stars all around"

"Très bien situé, pas bruyant. Seul petit point négatif c’est que l’on peut attendre tres"

"Great location,The room was very clean, delicious breakfast, plentiful food, Shinjuku Station very close The staff very efficient and friendly."

"Pros: -24/7 staff available—very friendly, efficient and helpful-prompt responds to the issues with our hotel room -can opt for delicious/healthy breakfast buffet -at the very heart of shinjuku -close to train station -close to shopping area -has access to train startion inside if you leave later in the day -sound proofing is great. -city view at night is very nice Cons -room is small -room temp can run on warmer side. As a disclaimer: we are used to the cold where we live so we love the cooler side when it comes to our hotel room. But our room’s temp went as high as 25C. I asked them regarding it and they sent someone immediately after we left. They cleaned the air filter in the room. It did help a bit but it remained around 23-24C the time we are there. They do have dyson fan that they lend the room so it made the warmer temperature bearable. -on the expensive side for budget travellers In summary, we would book a room with them given the chance even if it’s a little bit more expensive. Worth the stay for family of 3 like us."

"Quite hotel small rooms for 4 people , I suggest bigger room if more than 2. breakfast amazing, close to Shinjuku best place small supermarket close by walking. In general excellent . Big area for shopping close it’s amazing all available all brands"

"The rooms on the Annex tower do not have an air purifier and after staying at 4 other hotels having it, I was disappointed. The room was weirdly shaped but did accommodate us fine for the night. The breakfast buffet was pretty good. The staff were very nice and accommodating. The hotel has a good location and was a great stay overall. I would book again in the main tower next time."

"The hotel reception is located in the mall building, 3rd floor. It’s honestly great because there’s a Lawson and family mart within the building opened 24/7. You can even walked Shinjuku station completely underground!! There’s also a bunch of restaurants in the hotel if you want a convenient option. This hotel is extremely walkable to Shinjuku and easy to hop on the bus to Harajuku or Shibuya (20 min bus ride). The room was small but manageable if this is your first location you’re exploring. Definitely get a bigger room if you feel like you need the space to place all your shopping finds. The hotel staff are so friendly and welcoming!"

"Ok. Bedroom was ok. Not impressive. "