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"It was very good, for that price they had everything you actually need and even more, onetime razors(changed daily), cotton sticks, towels, exceptional cleaning, the only thing: please don’t give your black belt for the yukata. Breakfast was all the time all the same, so you can get bored of the same things there. But overall, that’s a solid 3 stars"

"I could’ve been happier with everything that I experienced, thank you all very much"

"Clean rooms, fantastic breakfast"

"Cups not replaced during our 7 nights visit"

"Clean room though very small. A queen bed is more like a double bed for North American standards, and the AC did not work well, which made the sleep difficult. The hotel is not central unless youre just going for the baseball stadium. "

"Great"

"This is a great place to recharge before the long flight back to US instead of sitting in the terminal for nearly a half day. Plus they will hold onto your luggage. The restaurant and bar are convenient with good food and drinks. The rooms are small but it has a bed and shower which is all I need to recharge. Wish they provided more coffee in the room and you could do something besides a full breakfast at the restaurant in the morning. However their is a cafe on the far side of the airport to purchase coffee and a pastry."

"We’ve stayed at the hotel previously overnight, which was fine. On this occasion, we stayed 4 days. Very few places to eat. As we had a late flight, close to midnight, I tried to get a late check out, to stay in the room. On different occasions I was told free until 2pm, second occasion 9000yen and the 3rd request 12000yen. When I requested an additional night I was told 359000 (which equates to $3000+ AUD). Another request brought it down to $300+ AUD. Perhaps something was lost in translation. The irony was that I could get the room from Expedia for $219. It was the inconsistency that I found frustrating. In the hotel’s defense, they store your luggage for free, which we did in the end, as our flight was close to 11pm at night. Cleaning staff were great, cleanliness was fabulous but I feel It’s more a hotel for transiting, as opposed to a base to explore Tokyo."

"Just make sure to know the location of the hotel in relation to the SHINJUKU train station to guide yourself in leaving and going back to hotel property. The hotel is located to the west of SHINJUKU train station."