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The front desk team is super helpful and friendly, and they speak great English. The rooms are very clean and a bit more spacious than what you’d expect in a typical Japanese hotel—they even have a microwave, a mini kitchen, and a separate bathroom and toilet. You’re close to lots of restaurants, shops, and convenience stores, and Okubo Station is just a few minutes away. We’d definitely stay here again!

Excellent

Right next to the train station and Shinkansen if you need to catch that.

Our stay at Hotel Niwa made our Japan trip exceptional! As American travelers in our early 30s, we found this place to be a gem in Tokyo. The hotel's ambiance was simply beautiful, and the rooms were surprisingly spacious for a city known for compact spaces. Its prime location, just a 5-minute walk from a JR line, made navigating Tokyo incredibly convenient. Plus, being within walking distance of fantastic restaurants and yes, even the indispensable 7-11s, added immense value to our stay. The...

Friendly staff.

Rooms have lots of space, breakfast has variety and onsen is great after a long day of exploring the city

The breakfast was excellent with so many options to choose from.

Clean , good service and great location

Very nice and cozy hotel! Right next to the subway so easy travel options

I loved this little gem of a hotel. The staff is lovely and the hotel is affordable and really clean. The walls are also super thick so you don’t hear the baseball games that might happen across the street. I also loved the location. The street is quiet but metro close and so many places walkable. I’ll certainly stay here again,

Great location Comfy beds Great price

This hotel is close by Senso-ji temple and various subway lines. The area around the hotel is usually quiet and they have a cafe with a store inside. Overall, not bad.

Great location in Shinjuku and easy access to surrounding areas. Relatively close to Shinjuku station and not a far walk. Laundry is in the unit and the staff changes out towels and makes the beds every day. They also provide extra detergent pods if you run low. Check-in and check-out were very easy. Highly recommend this hotel.

The room was perfect for my son and I and we really love the view.

This was a well-maintained hotel with wonderful staff. The room itself was lovely and has great amenities. The 3 twin room was surprisingly spacious for 3 people. The on-premises restaurant was great too. The location is quiet and spacious which is a nice change from the surrounding metro area. It is literally next to a train station so transit is a breeze. My only real complaint is that the laundry facility was too small. There were often 2 hour lines of folks waiting to get loads...

The hotel itself is very old, needs some refurbishment, but they still keep it very clean. I like our beds were being made every day, we felt very comfortable and relaxed when we returned to our room to see the clean beds after long walks.

The place exceeded my expectations. Very clean and spacious. The staff was very polite and professionally. The hotel is near a train station and many places to eat and bar hopping if you are in the mood. We highly recommend this place and the price point wss excellent.

Great location in Asakusa! Convenient to multiple train lines, food, shopping and temple grounds. Rooms are bigger than anticipated but minimal storage, no drawers and small closet. Premier lounge was a pleasant surprise and appreciated. 4th floor izakaya style food court was not up to par and disappointing, chose elsewhere to eat. Kobe restaurant is over priced and seldom busy. Uniglo store was a great! Don Quixote is a tourist trap and overpriced! Recommend and would return.

Very good location and close to Tokyo Station. We really appreciate the receptionist, Mr. Lau, he went extra miles to accommodate to our needs. Will definitely stay in this hotel again in the future.