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"We stayed the night without having any contact with the staff. The room key was in a lock box. The code was emailed to me. A steep staircase led to the second floor. The room was larger than I expected for a Japanese hotel in that price range."

"Fantastic location!"

"Very accommodating, and quaint"

"The first thing you should know is that this is not a hotel. It's an apartment with two flats, one on the second floor and one on the third floor, above a storefront about half way between the Ueno and Asakusa stations. That said, it's not bad as a rental apartment, and was a good fill-in for us when our Air BnB booking was cancelled on short notice. All of the communication with the owner was via the Expedia site - we never met anyone in person, but got check-in instructions via messages...

"Excellent place to stay. Clean and safe. "

"This is a wonderful place to stay. The area was clean, and the property provided helpful instructions for garbage disposal, transportation, and places to go nearby. This is an amazing location that is extremely close to Shinjuku downtown, and many other cities by train. The property was extremely responsive, and supported us through check in processes. I would recommend this stay! Thank you Gennoya!"

"The name is exactly as it implies. It was a short but cozy stay. Would book again."

"very nice little area has lots of shops around and close to a train station, I would definitely stay again!"

"房間很棒很漂亮 設備很齊全 環境很安靜 床鋪很舒適 離車站便利店很近很方便 最後一趟旅程疲勞得到緩解"

"Very clean. Rooms are excellent for big groups. Space might be tight but still doable. The beds are very soft and comfy. Walkable distance to main Shibuya."

"Great location, many restaurants and stores in the area, easy trains to downtown tokyo and surrounding areas. Great place to stay."

"Very friendly personal! Very clean! Room is near from the center"