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"We love staying here! Unlike the San Antonio Plaza across the way, this hotel has delightful service, pays attention to details, and has been a surprisingly reasonably priced luxury option for our staycations in San Antonio. The service is so great, they are responsive, kind, personable, and never make you feel like an idiot for misplacing your key. The property is attractive and the room we always get is spacious. The one issue is the concrete floor, which can be a little cold. But the robes, the soaking tub in our room, and the view of Hemisfair are great! The daily food and beverage credit and in room snack service credit add to the appeal. The location can't be beat, close to Southtown (where we usually park - you can find safe and free parking on certain streets, usually less than a quarter mile from the hotel - MUCH better deal than the $60 valet parking. Great access to food, drink, the river, the Pearl and Southtown, local museums like the Brisco and SAMA, and lots of fantastic restaurants. In short, this hotel is pretty amazing, much better than many of the recent overpriced but underwhelming hotels to pop up in our fair city."

"The property was nicely modernized and decorated. Beds and linens were clean and comfortable, wonderful housekeeping services and very attentive. Don't look too closely as paint and hallways were dated and definitely signs of wear and tear - but for the price point, it was everything we needed and the staff were friendly and helpful. The restaurant and bar are separately managed from the hotel, just as a FYI, but good food, drinks and service, Easy access to Riverwalk and all the areas we wanted to get to; would recommend to those on a budget and who appreciate a quieter area for sure."

"Comfy beds, did not have a chance for late check out even paying extra. "

"No bible in the dresser. Not a good variety of breakfast. Charged me parking even though I am Handicapped. "

"We had dirty sheets, floors were disgusting in hallways gross. Probably the dirtiest I’ve seen any building. Elevators slow and took forever and would close on you as you entered. Plus was close to everything and they let you check in early. The bed was made but made with dirty bloody sheets. Towels were hard as a rock - just couldn’t believe the overall care of the place."

"Everything okay, just the elevator, I"

"Staff was helpful and ac worked great."

"Great stay in a great location "

"Great service, clean room"