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"Great staff and service, it’s not always hotels fault but there was cockroaches in room. A lot of homeless nearby as well on McDonald’s side. It’s good for the price and close to airport. Breakfast switched up everyday "

"The Twin Finn was great! Good location and close to the beach. "

"Great location! New amenities and friendly staff! "

"The location is great, and the place is clean, though it is definitely a bit dated. As others have mentioned, the noise level can be quite high. There was even a man playing the trumpet on the street at 6 a.m. Earplugs are highly recommended."

"The staff are very helpful, when I needed my seats changed they were changed promptly same day. Unfortunately the hot tub was not working, staff stated that they were waiting on parts. But the pool was clean, the breakfast was good with a variety of options, the weather was nice we enjoyed our state."

"Friendliest staff"

"We had a very disappointing stay at this hotel. We didn’t know they were undergoing renovations, and that meant the gym was closed during our visit. They also charge for wifi, and a $50 resort fee per day for “amenities” that were largely closed during our visit due to bad weather. While I totally understand they can’t control the weather, charging people for it when everything is closed is in poor taste. When I inquired about it, they said it goes towards things like the coffee in the room and sunscreen at the pool (pool was closed the whole time, and coffee? That’s a normal inclusion at any other hotel. Some of the staff were helpful and some were not. The servers at Dukes were lovely, as was the breakfast buffet (albeit pricey). The valet was great. Some of the front desk were great and some were not. Overall, it was just an ok hotel. If I was to stay again in Waikiki I’d pick the beachcomber across the street with better facilities and friendlier staff."

"The housekeeper we would ask for assistance was excellent! "

"We had a lovely stay in a room with a city view. The room was clean and comfortable."