Find all hotels by Couples Resorts in Santoy Hanover

"Great experience. We were there for disaster relief immediately after Hurricane Melissa, and everyone was great. The staff was friendly and professional, and the rooms were nice. I hope I can go back for a vacation!"

"We were there the weekend before the hurricane hit Jamaica. The resort was amazing, the staff was amazing, the butlers Richardo and Thorniel were amazing, the life guards at the water park treated us like family. The bartenders were top notch and made great drinks. Shoutout to O’Shea. The food was the best I ever had and I’ve been to many AI resorts. Jamaica didn’t disappoint and we will be back. "

"Excellent staff"

"I was at this boutique hotel during a hurricane category five. The hotel had an emergency plan in place and back up generators with plenty of fuel. We ended up staying an extra week and the management gave us a substantial discount for the extended stay because of the hurricane. The manager also helped us locate anti-seizure medication for my epileptic son. The staff were very accommodating and checked on us as we’ve never been through a hurricane before. I would definitely trust my children to come here as I know they would be well taken care of."

"I stayed at Grand Palladium for 3 days, the service and the staffs were excellent. I had the most beautiful and spotless room at the bungalow and the view is 10/10. The staffs are very helpful and attentive. What stood was the view from the room. We stayed there as group of friends and our rooms were very close to each other. Thank you so much. That was my second there and I will definite comes back. The food made me feel like I am home. I recommend this resort 100 percent and I will be back soon. "

"Staff was extremely friendly. The beach was awesome, calm water clear, palm trees. Was truly remarkable, will be back for one year anniversary. "

"Travellers Beach Resort Truly Cares! My husband and I stayed at Travellers Beach Resort in Negril from October 21–November 2, 2025, during Hurricane Melissa, a Category 5 storm. The staff went above and beyond to keep everyone safe and comfortable — bringing snacks, water, and meals to our rooms, keeping power on with generators, and staying in touch through WhatsApp. Even when flights were canceled, they extended our stay at a reduced rate and continued to serve with smiles, kindness, and compassion — even while some couldn’t reach their own families. They also helped non-guests who needed shelter, showing true humanity. Travellers Beach Resort made us feel like family during one of the toughest times, and for that, they’ve earned our loyalty forever. We can’t wait to return! Thank you, Travellers Beach Resort — you are the heart of Negril!"

"I enjoyed the pool"

"Great beach amazing time"