"Description for the hotel is totally accurate. Rooms were nice and WiFi and A/C were great. However, it's a bit away from the action in Madrid if that's what you're looking for. About a 30-40 minute bus ride or 15-20 minute Taxi from the Suites. I do believe there are permanent residents here as well. The Suites are heavily gated and the area isn't particularly clean. Easy walk to the bus and metro stops. All and all the place itself was great. Staying in Villaverde district for tourists...

"Trato amable."

"Muy buen lugar, lo único a mejorar que debería de haber un recepcionista pero el lugar excelente"

"Tudo limpo, só senti falta de uma porta no banheiro não ser transparente. E ter a possibilidade de camas individuais."

"Very good stay"

"Great Customer Service. You can connect with them via WhatsApp. Good location as most of the GetYourGuide tours starts from Las Ventas which is on walking distance from the apartment. Metro stop Ventas is also nearby that takes you directly to down town statio Sol."

"The front desk staff was very polite, helpful and smiling!! Breakfast was great, buffet options were good and staff again was very helpful. Great place, great location to stay."

"Perfecta ubicación, estancia agradable"

"رائعة جداً الفندق رائع والغرفة وسيعة "

"Very nice and clean property, in a good neighborhood. Just the communication was a little jumbled, between the Expedia, and them sending you to an online site, then the WhatsApp… Also, the luggage storage option was not as promised."