Find all hotels by Sotetsu in Shibusawa

"Family-friendly property but definitely a bit dated. The elevators had a funky smell. The living space was huge and the in-room bottomless beer amenity was pretty cool. Overall, it wasn’t bad for a short weekend trip to Hakone. "

"This hotel was okay just that no more no less. The scenery it is in does all the heavy lifting, absolutely stunning area right on the lake. The room we had was spacious and comfortable. It was clean. It was however dated. The carpet was looking tired. The door sliders stuck. The plumbing in the bathroom made strange noises whilst showering. The "

"Awesome hotel! The whole hotel is so beautiful, and all of the staff was so friendly and helpful. We loved that there were restaurants and the onsen and spa on site so we were able to relax without even leaving the property if we wanted. Everything was clean and well maintained and all of the restaurants were delicious! I would definitely recommend staying here if you get the chance."

"Excellent "

"The TEN-YU was an exceptional experience. The staff recieve you as if you just arrived home. The whole ambience is of relaxation and de stressing. Enjoyed a fabulous aromatherapy massage at the onsite AnSpa, which was in the most serene location. The Tepanyaki dinner was something else!! Beautifully prepared starters and delicious cuts of the best Kobe beef. We were able to unwind immediately from a long trip and made it a stay i will never forget!!!"

"Great location and experience. "

"Amazing staff. "

"Excellent view of Mt Fuji. Excellent room design with fantastic amenities. Definitely worth spending a few nights here to relax"

"Clean and friendly."