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"Clean room, friendly staff, great location"

"Room was clean and comfortable. "

"The hotel staff worked diligently with Expedia to help process a one-night refund for me due to the severe weather conditions. I truly appreciate the effort and coordination required to resolve this. Thank you for your excellent service. "

"Excellent location, just one block from Sapporo station underground path. Easy walk underground to most restaurants. Great public onsen for relaxing after long day skiing."

"Front desk was amazing. We arrived before check in time and left the luggage with them and went out exploring. When it was time to check-in, they had already sent the luggage to our room:) They were also very helpful in explaining about the shuttle bus. Breakfast buffet was the same everyday, and there was an option for a set meal at a Japanese restaurant too. "

"Comfy beds, quiet rooms. The hotel is in a great location, convenient and safe. "

"Had rooms with a park view--which was excellent during the Snow Festival. Rooms were clean and staff was friendly. Would stay here again."

"Clean spacious room."

"Room was clean and staff did a great job of refreshing the room daily."