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"Had a very pleasant stay. The hotel is very clean (a little bit dated in places) and I had a wonderful time. Customer service was more than excellent. Lots of care taken with me in the Spa by Beth and Kirsty, top notch waiting on service by Lydia in the restaurant, and a big shout out to Rhiannon in the café bar!"

"Very convenient location with westquay mall cross the road "

"Clean modern room, with excellent lighting and storage systems"

"Clean. Lovely staff really good breakfast included"

"Great stay walk into town with shops coffee or pubs short drive to Southampton or Bournemouth beautiful area great for walking loved the old hotel features ample parking awoke to the church bells and the sunshine coming through the old sash windows bliss "

"Only stayed one night but were made most welcome by the friendly staff. Would return again."

"The hotel was nice and modern in a convenient location. There is a pub n grill downstairs as well as a starbucks which i thought was very convenient for a good meal n some coffee. There’s also a gym with swimming n jacuzzi which however you have to pay to use despite being a paying hotel guest. My only complaint was that our room was not cleaned even when we put a sign outside our door asking for it to be tidied up. The only thing that was done by housekeeping was a change of towels and that was it. At some point we had to ask for fresh sheets which we changed ourselves to atleast have a fresh bed to sleep in. If there’s anything to improve on it would be this. Other than that its an amazing hotel"

"Good functional and convenient "

"Friendly staff, great breakfast, and elaborate thru safe area to shopping and the maritime museums"