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"super clean. Great Breakfast. "

"Everyone is so nice and helpful! It was also in a great location with an amazing rooftop picturing the entire city."

"Clean room. Amazing breakfast. Wonderful staff and great service. Excellent location. "

"Everything about this hotel is fabulous. The staff. Kevin was terrific and gave great restaurant recommendations. The decor is classic traditional and spotless. Couldn’t recommend it more highly. When I return to Florence I will definitely stay there."

"It was amazing and clean and really really perfect"

"Our stay was overall very good! The room felt a little warm at times, but we really appreciated that they provided a fan, which helped a lot. The only areas for improvement would be housekeeping. We noticed a few wall stains near the desk area in the room, and the towels weren’t replaced when the room was serviced. With a bit more attention to cleanliness, the experience would be even better. That said, the hotel is in a fantastic location, and the staff was amazing, so welcoming and kind throughout our stay. Despite the minor room issues, we truly enjoyed our visit and would definitely consider staying here again."

"Staff were very attentive, room was quaint and very clean. Loved the patio we had off our room. "

"Very impressed with the whole experience of staying at The Kraft Hotel! All staff kind, helpful and polite. Lovely room attractively furnished and having a balcony was a lovely bonus. Ideally situated approx 10mins walk to the city and its many attractions with bus stop also nearby. Various restaurants on the doorstop at good prices. Rooftop pool and patio area afford breathtaking views across the city Small gym and sauna also available. We were bed and breakfast basis and were delighted at the choices available. We wouldn’t hesitate to recommend this hotel! "

"Staff at front desk and the room "