"Waited a long time to check in. Loved the games in the lobby! Pool was great! Housekeeping didn’t clean our room on the second night- we came back to a dirty room with no sheets in a bed and the do not disturb sign was on the door. I called the front desk, but no one came so then I had to go track someone down in the hallway. We ended up waiting up at night to have someone come out sheets on the bed so we could go to sleep."

"Na"

"Good hotel. Definitely has old Chicago feel to it. Breakfast was very good. Red line station is right at the hotel on State/Munroe. Close to museums and lakeshore. It definitely gets crowded in the main bar area. Elevators get crowded at times and can take time waiting for availability. Valet for car is pricey and you have to pick up your car in a different spot from drop off. This was new to me. It’s mentioned on valet ticket but nowhere else. For the price you pay, I feel your car should be...

"Everything was beautiful and staff was very nice"

"The hotel was nice, the location is amazing, however, if u don’t appear to dress or look a certain way, like u have money, the front door people and staff look at you a certain way, in my case cause of my tattoos all over my body! Never once did anyone greet me or talk to me, aside from getting the keys at check in! the valet people in the front, especially as i waited for uber, never acknowledged me or asked me if i needed a taxi or anything, they would just stare as if why was i waiting in the...

"Staff was very nice and helpful. It was great to have an indoor.pool and outdoor pool because the weather was so rainy fir pur week there. The food was also pretty good."

"Friendly staff"