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"The room is clean, quiet. It is located in convenient location, only take 5 min walk to Tudor house & Garden, Westquay mall..etc. "

"Lovely hotel with very attentive staff"

"Very convenient location with westquay mall cross the road "

"I understand the hotel was very fine in its day, the problem seems to be that its day was a long time ago and nothing has really changed inside. Everything feels very old, and not in a charming way. It feels like the bare minimum amount of staff are in place at any one time to reduce outgoings, there was no information about how to access the pool and gym facilities, either from staff or in room info (gents changing rooms closed when I was there which added to my uncertainty). Nothing was terrible, but nothing was particularly good either"

"Clean modern room, with excellent lighting and storage systems"

"Clean. Lovely staff really good breakfast included"

"Only stayed one night but were made most welcome by the friendly staff. Would return again."

"Evening meal waitress was fantastic. Bit of mould in the bathroom. Room was hotter than the sun when we arrived! "

"Good functional and convenient "