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"I stayed at the Expedia VIP suite. First, just because you purchase this suite doesn't mean that the staff at the hotel knows that it is the top floor. I had to call to confirm before the trip and once arrived at the hotel, had to confirm it again since they were going to give me the 2nd floor suite because that was the only one available at the time, hence waited about an hour for the top floor to be available (I was not rude but said okay will wait for top floor with a smile and it was fine.) The top floor is the 12th floor but there is one more floor above you which is the Penthouse. There is a big Financial building on the side within the view but they really can't see in until night time due to the reflecting windows of the hotel, and at night, people in the financial building are gone home so no issue. Even though we got free breakfast, I only went one morning because it was pretty awful. I thought lot of things were 3-4 stars but overall I gave it 5 stars due to the great room with a view and the fact that sound proofing in the room along with being on the 12th floor with windows facing away from the main street gave me really good nights of sleep for me to do my day adventures. The noise is something you can't escape in CDMX and ability to get a good night of sleep with a relaxing view was totally worth the extra uber rides needed from here."

"Clean and great location "

"It's more than I spected for the price, and it is close to the airport"

"All"

"I live this hotel!! Real 5 stars! In front of an incredible shopping mall. Great beds and the shower wowwww!!!!"

"Very nice place, clean and larger than we expected. Good customer service."

"Very nice place shopping mall 2 min from the hotel excepcional staff secon time at that hotel "

"Loved it, it’s my third time here and it’s clean, well located (next to a Walmart and Starbucks, nearby the metro station) and staff is nice."

"My experience was satisfactory great customer service,the room was clean,i definitely recommend this Hotel, and definitely stay at this location again "