Search Guest Houses in Stanhope

"Negatives: Very dated and unclean room. Split drink all down the side of the bed which hadn’t been cleaned and bottle/food under the bed. Was also a noise buzzing constantly all evening, I had to turn the air conditioning on to drown it out. Queen size bed in room was very uncomfortable. Very bad nights sleep. Positives - Very friendly helpful staff in reception and the bar area. Restaurant/bar decor wonderful. Breakfast was very nice, enjoyed the omelette option. Pool temp warm. "

"The room was not as expected based on the listing. The initial room we was given was suitable and cold. However Jon the manager was incredibly helpful. I must say he is a genuinely lovely guy and clearly cares about his guests and he helped find us a more suitable room with a bath so we could bath our child. For me Jon and the other staff we interacted with were the best thing about the stay and we’re all incredibly friendly. "

"Great facilities and very clean"

"Great location, just a short walk into town. Very friendly and helpful staff. Room was very clean and had a lovely ensuite. Only downside was a loose toilet seat and extremely small pillows. Nevertheless we would use this hotel again. "

"Excellent hotel, great staff spa is amazing "

"Great hotel in great location, accomodatinf staff. Good breakfast"

"The room we were staying, the decor was tired - not worthy of a 4 star hotel unfortunately. Upon arrival, wardrobe door was hanging off hinges, the wifi receiver box was hanging of the wall - room was also very dark. Pointed out wardrobe door to concierge and they had it fixed the next day, but should have been done before guest arrival - tables in hallway tired and peeling off. The staff was friendly though, especially in the breakfast room. Breakfast had a good choice."

"Beautiful hotel with an amazing old world feel. Our room was decorated/furnished in keeping with the castle and was very clean and comfotable. Wandering through the castle and court yard is highly recommended to soak up the whole atmosphere. An added bonus for me was to meet Lady Poppet - Lumley Castle's resident cat ❤️ She and the staff were all very welcoming and helpful. "

"We all enjoyed the breakfast. We had meals in the evening two nights of our stay and would like to commend the waiter Mike who went above and beyond on his duties, very attentive, polite and courteous. "