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"friendly staff. Good size room. lovely meal "

"Great welcome from the reception team, lovely spotlessly clean hotel, comfortable room, great riverside view of the cathedral and a fabulous breakfast each morning. Perfect. "

"There was an unfortunate boiler breakdown during my stay but the staff responded professionally and very helpfully. As usual, room and bathroom were brilliantly clean and the restaurant served its usual excellent food, including an impressive choice at breakfast. I will be using this hotel as is usual for my future visits to Durham. "

"Lovely as always thank you. I love staying here. "

"Nice hotel, comfortable and plenty of character "

"Fantastic service from all of the team. Great value good standard of food. Rooms are clean and very warm . My 3rd visit and will return "

"Lovely room, friendly staff and great breakfast. Thank you!"

"Room clean and comfortable. Staff courteous and friendly. Good breakfast. Great pool and spa but busy at weekends."

"Check in and out was quick and easy with friendly reception. All the staff were excellent, especially the ladies serving the evening meal. They all seemed happy in their work, and a credit to your company. The room was good, the bed massive, and the shower powerful. Breakfast was excellent. Plenty of choice from cereals, fruit and cooked food. One of the best we’ve had. The evening meal was also very good, great choice, quickly served and a reasonable price Overall, very happy. "