Find Hotel with a Concierge in Sunrise, FL

"Well my stay started off being a bit uneasy but in the end it was quite a pleasant stay! I thought the room was not ideal at first as I got a bit confused and mixed up with the sofa bed. The sofa bed do actually opens up nicely into a bed to sleep 2. The King bed was really soft and comfy. My mom had good nights rest. I had some hiccups with my bill but it was sorted out and the hotel took care of my other charges for the inconvenience. I was so surprised by this as I traveled all around and this was a first for me! Excellent team at this hotel as I realized they take pride and ensure their guests are comfortable and happy. At the hotel restaurant it also was the same as the staff were ensuring guests were comfortable. I would totally stay again and recommend others to stay! "

"Very clean room. Quick check in. Easy beach access and lots of food choices on property. Only issue was the ladies in the soda shop were not friendly at all and seemed annoyed to be there."

"The place is nice. The pool area is nice. We felt like it nickled and dimed you for everything. If you wanted a pool lounge chair closest to fence to be able to look out while by the pool, you had to pay to rent it. These should have bee included. There were lounge chairs in front of the resort, on the beach, that also had to be rented. The place next door provided those for their guest. With my family of 4, we would have paid $ 60a day to sit by the beach or at the pool looking out at the beach. The cost of the hotel is not worth the price for what you get. The drinks were ridiculously expensive at the hotel bar and pool bar, 2 drinks $40. "

"Great hotel! Right on beach. A 15 min walk to Los olas blvd. Uber is about $15 average. Lots of golf carts but those are more expensive rides. Pools are nice. Lots of beach chairs "

"Serivce at the restaurants and pool were not great. Food was ok. Room was very nice and location was convenient. "

"We had an ocean view and caiseway view whichbwas great. Balacony very nice and the QUIETEST air conditioner didnt even no it was on."

"Unfortunately the hotel staff has not been caught up to speed with the new renovations that have been made. The hotel looks amazing, the cleanliness needs work. The staff is lost, hopefully they improve over time. "

"Location on beach is beautiful. Pools are nice. Drinks are delicious at $15-30 a pop. Room was nice. We were quite disappointed though with pool availability and breakfast quality. We flew 3,049 miles to stay at this resort for vacation and there were times we couldn’t find beach chairs at the pool or ocean beach because there were too many people. The pool upstairs is for adults only and we had our child with us. Then on another day they closed one side of the pool at 2pm and the other side at 3pm for a special event they had. So you can use the pool as long as there are no special events. I believe they also close the pool at 7pm. It’s pretty early to me. The breakfast buffet is not worth the $43 a person, and they tack on the 20% service fee tip, which is ridiculous considering they’re only serving you drinks, you’re doing all the work to get your own food. Sometimes they have ala cart, but it seems as though it’s the buffet food. They have mini espresso machines in room but maid never replenished the cream or coffee. Also, you have to pay about $80 a day for parking. So you feel obligated to tip every time you get your car to leave during the day. One day we asked for change for a tip, and the valet worker only gave us back the amount of cash he thought was fair, after he removed his own tip, which I thought was odd. We probably won’t go again. "