Hotel with a Concierge in Florida from AED 632

"The staff was really nice and helpful. They gave the room upgrade for free and when we realize there is plumbing issue with the room they changed our room right away "

"Upgraded for a partial ocean"

"Ok, this place is great! The check-in process was a little odd...check in at 4pm, told room wasn't ready so they "upgraded" us....thanks...I think 🤔 Derek was great at getting us all lined up and gave us a map, information on where pools, restaurants and such are located on the property as well as a detailed explanation as to how to get to our place! We stayed at the Cascades area, directly across from the pool in our "upgraded" 5th floor one bedroom place (which really was very nice), but Derek lies. He told us there was a sky light to view the stars at night from our room. I can promise you, we did NOT have a skylight...but the place was awesome and we really did not care about a skylight. The pools...so nice! We walked the property and checked out each pool and ended up spending most of our time at the Cascades pool with the Castaways Bar and Grill. Excellent service here! Drew and Steve were amazing! Seriously...these guys were top notch! We also checked out the Tiki bar at the Fountains pool area where Warren helped us out with drinks. Friendly and pleasant to talk to! He was prompt and very courteous! You can definitely walk the entire property, and I would recommend doing so of you want a little exercise while staying here! Also...one thing to note, after check in they send you to the concierge service desk and they try to get you signed up for a time-share session...we simply told them "not interested" and it was easy enough to move on without pressure. "

"Very clean. Staff were great. Will definitely be returning. "

"I enjoyed my stay here and would love to stay here again for longer!"

"No ocean view but beach is easily accessible. Only issue is that the room didn’t get attention daily. Was here 3 days and had to request the bed be changed. "

"It just a one night stayed place"

"Great family vacation resort for all ages. Large clean rooms and conveniently located. Would recommend highly "

"It was well cleaned "