"Séjour horrible! Même si le personnel semblait sympathique, l’état de l’auberge laisse à désirer. La chambre très mal entretenue puait (littéralement) à tel point que j’ai du dormir avec un masque et de l’huile de lavande. État de propreté discutable! J’ai dû demander un drap car seulement une couverture sans doute pas lavée après le passage des clients. Mon avion était dans l’après midi mais j’ai préféré partir le matin pour respirer à l’aéroport!
Bref, personnellement, je ne remettrai plus...
"Séjour horrible! Même si le personnel semblait sympathique, l’état de l’auberge laisse à désirer. La chambre très mal entretenue puait (littéralement) à tel point que j’ai du dormir avec un masque et de l’huile de lavande. État de propreté discutable! J’ai dû demander un drap car seulement une couverture sans doute pas lavée après le passage des clients. Mon avion était dans l’après midi mais j’ai préféré partir le matin pour respirer à l’aéroport!
Bref, personnellement, je ne remettrai plus...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Great stay in Surabaya. Close to many shopping areas and attractions. Comfortable room, very spacious, fantastic breakfast. Super appreciative of the room upgrade
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
Staff support leaves nothing to be desired. Very thoughtful, friendly and competent in all departments. We give special thanks to Lilly and Camelia for a seamless experience
roland
Reviewed September 6, 2026Reviewed September 6, 2026
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
Excellent hotel, had an issue with a glitch in the process@expedia.com auto-booking and auto-cancellations emails. Hotel was patient and kind enough to fix the issue.
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
I always stay at this hotel every time I visited Indonesia. I love their breakfast and restaurant menus. Quiet place even though you’re in the middle of city, you feel like you’re in the village. Serene and beautiful. Staffs are amazing. You are treated like a special guess. I will always stay here when I’m in town, I totally recommend this hotel for anybody coming visit Surabaya.
Elizabeth
Reviewed September 21, 2023Reviewed September 21, 2023