"As all Westin hotels worldwide, this one is very good, beautiful and with a spacious room and bathroom.
There were 2 things that called my attention:
1- the shower water was very little, that is, the shower was not very good.
2- When we checked out and went downstairs with our carry-on luggage to catch a taxi, there was no one outside to help us put our bags inside the taxi. I found it strange, because on other days, when we arrived from our tours, there was always someone next to the taxi and we would ask if we needed help.
However, I didn't report either of these issues (weak shower and lack of assistance) to the hotel, meaning they couldn't make any adjustments. Therefore, I hope this message reaches them so they can address these minor issues, as the Westin chain always provides excellent service."
