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Hotel Sails

3.0 star property
Find your haven after a day at Universal Studios Japan. Relax in a soothing sauna or start your day fresh with self-serve breakfast.

Choose dates to view prices

Hotel Sails, near Universal Studios Japan, offers a comfortable retreat with free self-serve breakfast and laundry facilities. Unwind in the sauna or stay connected with free in-room WiFi; previous guests rave about the helpful staff.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Executive Twin Room

In-room safe, iron/ironing board, free WiFi

Executive Twin Room

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Twin Room

In-room safe, iron/ironing board, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Single Room

In-room safe, iron/ironing board, free WiFi

Executive Single Room

9.8 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 2
  • 1 Queen Bed

View all photos for Triple Room

In-room safe, iron/ironing board, free WiFi

Triple Room

9.8 out of 10
Exceptional
(13 reviews)

Highlights

Air conditioning
Heating
Flat-screen TV
Private bathroom
Electric kettle
In-room safe
Daily housekeeping
Wardrobe or closet
  • Sleeps 3
  • 3 Large Twin Beds

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About the neighborhood

Minato, a neighborhood in Osaka, is home to Hotel Sails. Tsutenkaku Tower and Osaka Castle are notable landmarks, and some of the area's popular attractions include Osaka Aquarium Kaiyukan and Universal Studios Japan. Looking to enjoy an event or a game? See what's going on at Intex Osaka or Kyocera Dome Osaka. Visit our Osaka travel guide
Map
3-chome-6-5 Chikko Minato Ward, Osaka, Osaka, 552-0021

What's nearby

  • Tempozan Giant Ferris Wheel which includes rides
    Tempozan Giant Ferris Wheel
    4 min walk - 0.4 km
  • Osaka Aquarium Kaiyukan which includes marine life
    Osaka Aquarium Kaiyukan
    5 min walk - 0.5 km
  • Osaka_LegolandDiscoveryCenter_553248622443074324_001
    Legoland Discovery Center
    6 min walk - 0.5 km
  • Sun lights up the lush grass on Japan's official smallest mountain, Tempozan in Osaka. The peak is 4.5 meters above sea level.
    Mount Tempozan
    6 min walk - 0.5 km
  • Universal Studios Japan™ featuring rides and signage as well as a large group of people
    Universal Studios Japan
    3 min drive - 2.3 km

Getting around

  • Osakako Station
    1 min walk
  • Kujo Station
    5 min drive
  • Itami Airport (ITM)
    35 min drive

Restaurants

  • 鳥貴族天保山店
    4 min walk
  • Kuma Kafe
  • 丹頂
    3 min walk
  • かどや
    2 min walk
  • 9 Borden Coffee
    1 min walk

About this property

Hotel Sails

Hotel near Osaka Aquarium Kaiyukan
Located close to Universal Studios Japan and Intex Osaka, Hotel Sails provides free self-serve breakfast, laundry facilities, and a sauna. Guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Hotel Sails include perks such as air conditioning, in addition to amenities like free WiFi and safes.
Extra amenities include:
  • Slippers and local maps
  • Wardrobes/closets, electric kettles, and heating

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  • Free WiFi
  • Air conditioning
  • Microwave
  • Kitchen
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Sauna

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • No elevator
  • Smooth flooring in room

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom
  • Slippers

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available

We should mention

This property does not have elevators
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities

Frequently asked questions

Is Hotel Sails pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Hotel Sails?

Check-in start time: 3:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hotel Sails?

Check-out is at 11:00 AM.

Where is Hotel Sails located?

Located in Minato, this hotel is 0.4 mi (0.6 km) from Osaka Aquarium Kaiyukan and 2.7 mi (4.3 km) from Kyocera Dome Osaka. Intex Osaka and Universal Studios Japan are also within 6 mi (10 km). Osakako Station is only a 2-minute walk and Asashiobashi Station is 18 minutes.

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Reviews

Hotel Sails Reviews

9.8

Exceptional

10

Cleanliness

9.8

Amenities

9.8

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 139 out of 157 reviews
Rating 8 - Good. 15 out of 157 reviews
Rating 6 - Okay. 2 out of 157 reviews
Rating 4 - Poor. 1 out of 157 reviews
Rating 2 - Terrible. 0 out of 157 reviews

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing staff!
Stayed 5 nights in Aug 2025

10/10 Excellent

Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place, a lot of space, comfortable bed, comfortable pillow, space for watching TV with a small living, big shower with toilet and ofuro separated. Great experience
Stayed 2 nights in Oct 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and clean. A perfect space for anyone that has a work-from-home job and that loves to travel. The cafe area had plenty of space and the food offered was good. (I especially loved the mini donut holder. Very unique.) Staff were all very friendly. Would definitely recommend.
Stayed 2 nights in Oct 2025

10/10 Excellent

Cathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice size rooms and the hotel was right by the subway which made it easy to get around.
Stayed 3 nights in Mar 2025

10/10 Excellent

Susana

Liked: Cleanliness, staff & service, property conditions & facilities
It met all our expectations, the room was big and comfortable, the personal were very nice and
Stayed 8 nights in Jun 2025

10/10 Excellent

Nenita

Liked: Amenities
Beautiful hotel with plenty of space.
Stayed 2 nights in Mar 2025

10/10 Excellent

Hui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service. Great staff
Stayed 4 nights in Jun 2025

8/10 Good

Nick

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with desk and couch; helpful staff
Stayed 2 nights in May 2025

10/10 Excellent

chol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Great location for usj
Stayed 3 nights in May 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Sails was delightful. The staff was very kind and helpful and the rooms were spacious and comfortable
Stayed 2 nights in Nov 2024

10/10 Excellent

Kozo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room and the location was great. Front staff was very helpful.
Stayed 2 nights in Oct 2023

10/10 Excellent

Xaundra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent atmosphere!

The service was exceptional. The breakfast/snack/drink bar were also amazing. My friends and I were easily able to walk to restaraunts/izakayas and the Osaka Aquarium. Highly highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Sails Experience was Awesome

Osaka was gorgeous and this hotel didn't hold out in terms of luxurious feels. The beds were very comfortable and the breakfast had cute pasteries and a coffee machine.
Stayed 3 nights in Nov 2024

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is a small hotel and run well. The room was very spacious (queen bed for one person); and the best part is the large desk with a Herman Miller chair. Since it was a business trip for me, and I was doing work on the computer for many hours, the desk really made a positive difference. The subway stop was just steps away from the front door of the hotel. A very convenient location. Staff were really wonderful.
Stayed 4 nights in May 2025

10/10 Excellent

AHMI

Liked: Cleanliness, staff & service, property conditions & facilities
So clean So nice and frendly staff convenient transportation fresh baked bread served free of charge in the morning and a variety of drinks
Stayed 2 nights in Nov 2023

10/10 Excellent

Gina Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place to stay in Osaka

I highly recommend this hotel!! I love every part of it!! The staff are over the top, their hospitality is superb!! We had a super great time at Hotel Sails Osaka!!
Stayed 4 nights in Dec 2023

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was extremely polite and kind. Great service and easy check out. Great location
Stayed 3 nights in Oct 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with nice amenities (the pajamas were a nice touch!) and lots of space, simple but tasty pastry breakfast, metro entrance is just outside the hotel (or a 10 minute taxi to Universal Studios Japan). Incredibly nice and helpful staff. Would definitely stay again.
Stayed 2 nights in Oct 2023

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service
Very large room. Across the street from the station. Easy walk to the Osaka Aquarium. Staff very helpful and friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect

Great location, literally at the step of the metro station. Great aushi restaurant 2 mins away. Huge room. Our favourite stay while we were in Japan.
Stayed 3 nights in Jul 2024

8/10 Good

Nathaniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to the train station. Close to restaurants and mall. The only thing I didn't prefer was the hard bed and pillows.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful!! Fully upgraded. Great amenities. Staff was informative and wonderful!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Steps away from subway

Very nice and helpful employees. Our room was clean and spacious even with three twins beds. Free breakfast includes good selection of bread and pastries.
Stayed 5 nights in May 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth staying, great hotel!

Hotel is very new, very clean, hotel staff are friendly and polite. It is within walking distance from the aquarium. The only downside is no parking but there are few parking slots nearby. I don’t think it’s only 2.5 star hotel as it says in hotels.com, I would say it’s more like a 3.5-4 star hotel. Definitely worth staying.
Stayed 1 night in Aug 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stay one night with my family, however best experience ever, I only wish the breakfast would have more diversity, however they only have dry fruits and sweet bread, besides that I love everything of them it was one of my best experiences. Thank you for you services
Stayed 1 night in Jan 2024