Find hotels near Tajma Ha Cenote, Kantenah from AED 226

"Everything was fine, the staff was courteous and attentive. The bed and pillow were very comfortable. The VIP upgrade provided by Expedia as we are Gold did us pretty much nothing. The $100 resort credit is very misleading as we were told when booking an add on to one of our excursions (ATV's) that it could be used for that and come to find out that was not the case. We did not receive any of the $100 credit while there. There seems to be poor communication with what each individual knows as one person would say one thing and the next would say something different. There were large glass doors that separated the area of the elevator and the rooms which were broken and falling. We reported it twice and it was never addressed. A serious safety issue if the glass did fall from the door. 6th floor. You will be offered to take a tour of the property to become a member. We were told it would take 90 minutes and we would get free massages. It took two and a half hours. When booking excursions with our More Inclusive plan, we were not given very much useful information on what we needed to bring or wear and needed to ask several different people before we got any answers. Overall it was fine however we would not stay at this property again. Why? The food... the food was average at best and closer to below average. There were so many times that we ate and the food was unseasoned or just not cooked properly. My wife actually lost weight on the trip. How does that even happen?"

"We had a delicious breakfast each day at the Maya Beach Buffet, with exceptional service from Sylvia and Yarela, on the outside patio. We had memorable meals at different à la cartes, all of which were great and fun to try. We took part in activities at the Caribe pool in the day and had great lunches at the grills by the beach. We loved being on the beach and at the adults only pool and had no trouble finding loungers each day. Can’t wait to return!"

"Amazing resort, and extremely family oriented. The staff is incredible and very attentive."

"Beautiful resort! Service is amazing! We enjoyed our stay to the fullest. Would 100% recommend. "

"The infinity pool was very large and spacious. Not over crowded. Everything was clean, well maintained, and just fantastic."

"We’ve been coming to the Barcelo for more than 20 years. We were very surprised to see how rundown it had become and how poorly it was maintained. The food was mediocre, at best, meats every day were dried out and we watched other guests sawing to cut pieces off. Our room was not cleaned and no clean towels provided 2 of our 7 days there. In addition, the gift shop at the pool area completely ripped us off. There was no price tag on a 6oz bottle of sunscreen and shame on us for not asking the cost. We anticipated paying $20 or so, which would have been more than double its store cost,especially since we’re guests, but when the charge appeared on our credit card, they had charged us $56!!! We thought it must be a mistake, but no, rip your guests off and extort them. Needless to say, we will not ever be returning to the Barcelo."

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"Ana was amazingly responsive to any question we had, always responding within minutes. The place was spectacular and very clean. We loved the nearby cenotes. The space worked very well for our 10 family members, including a baby. The landscaping was beautiful. It was very quiet and peaceful."