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"This is a really excellent hotel. Great facilities, great service, great location, lovely breakfast and value for money. Would not hesitate to stay again, indeed would be first choice on any return to Hanoi."

"This hotel was fantastic. Right in the heart of the old quarter and only a stroll away from everything, we loved it. We were able to get connecting rooms, with a little corridor that we could lock off , so we were all together. Hanoi is a very busy place it can be quiet overwhelming, especially with young children, so to have the comfort and peace of this hotel was needed at the end of a very busy day. The manager Jimmi was very helpful - he even sent on a bag we had left behind - the other staff members were so friendly. They did not push us to book tours with them and were very helpful in suggestions for restaurants etc. The breakfast staff were lovely and the food was great - the kids loved the banana/ chocolate pancakes. Thank you to the staff once again , we really enjoyed the stay at this great little hotel. "

"The hotel staff went above and beyond in making our first time to Hanoi a very pleasant and stress free experience. The breakfast was always excellent and even though the hotel is a little out dated, it preserves all the traditional character of the old quarter. "

"Beyond 5 stars for the superb staff! So warm, welcoming and thoughtful. A special acknowledgment to Ms. Julie and Ms. Sam - truly exceptional hosts! My stay was not long enough - I will definitely come back!"

"Wonderful place to stay, very attentive staff, highly recommended."

"The staff were friendly, helpful and all around amazing. "

"I really enjoyed my stay. Everything was perfect! Breakfast Buffet was awesome. All in all- Excellent. I would stay again. "

"The oriental Jade was a great place to stay. Reasonable rates, great food and service. Jonathan, our concierge arranged a car to the hotel for us as well as late checkout and got us dinner reversions at a very popular restaurant. They provide a list of places they suggest visiting. The location was perfect right next to the lake and the French quarter. "

"Friendly staff offered a warm friendly welcome and gave local travel advice. Great hotel staff and friendly service."