"We only stayed one night but were welcomed very nicely. The staff was really helpful and we had a wonderful breakfast. They held on to our luggage while we visited Hanoi and brought us drinks and fruit when came back to cool off in the lounge waiting for our car to the airport. Definitely recommend really walkable area to see sights too."
"We had a wonderful stay at grand du lac hotel, the service was excellent from the check in , breakfast menu (reminded by Ben through a late morning call) and until check out
One of the staff (Camellia) also helped my wife gets her dried peach sweets from local store, they really went above and beyond to make us happy
We will definitely stay at this hotel again if we come to Hanoi in the future"
"We had a wonderful stay at Meritel, the rooms and service are fantastic. We wanted to give a special mention to Tim for the fantastic check-in and for also sorting so much for us for our onward travels. This is a lovely hotel in the middle of the old quarter with great staff, service and luxury. We had the grand terrace room and views speak for themselves."
"clean room, staff were very nice friendly and helpful (helped me carry my luggage up to my room)
didnt try the breakfast though so dont know what thats like"
"Great hotel in a great location. The staff was incredibly helpful and kind. They accepted a package on my behalf before our arrival and gave it to me right when we arrived. Zero complaints. Would stay here again. Thank you!"