Find Cheap Hotels in Thorold

"The staff is very rude we asked for plates and they said they do not have plates in the hotel after charging 200 a night. They send plastic fork spoons and glasses."

"I was a little disappointed with the thermal pools, kinda small"

"Awesome location right smack in the centre. Falls about a 5 min walk. Ships tourist attractions everywhere. We got a penthouse on the top (upgrade)with awesome views of both falls. Highly recommended.."

"I was glad i was on the 2nd floor despite the eye level view of a rooftop because I still might be waiting for the elevator. The walls and more noticeably the ceiling were paper thin, I wanted to ask the people above us to take their shoes off. As much as the hotel was convenient to the falls and the casino, quality trumps convenience every time. Next visit I'll spend a few dollars more for the Double Tree a block away. "

"They’re under construction and renovations, had to be transferred from our room we paid for to another room which wasn’t as comfortable as what we had. They transferred us due to water maintenance. I love this hotel and have been a returning costumer for years, it is a very family oriented hotel. I just hope for future travellers the hotel will be done with their Reno’s and won’t have the problem we had. Also the keg is not in their hotel anymore it’s down the road. They have a new steak house in the hotel and it is very expensive just a heads up."

"I was upgraded to a suite upon arrival and the space was incredible! A large sitting area with tv and coffee table "

"When you book through Expedia, they will tell you that’s why you never got updates on slides being closed. Half of them were closed and my teenagers were not impressed. I didn’t know booking through Expedia’s would hinder us in any way while here. Also, thee bed was made messy and there are a lot of paint chips and bad grout. When you lay so much for things you would expect a bit more. Luckily we had a great customer service rep AFTER I called. That gave us one game of laser tag and an extra hour later check out"

"I did not partake in the amenities/ The room was nice and couldn't find any water to drink."

"Good my kids love it"