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"The best thing about this hotel was the service. The bellhop was super helpful and so were the front desk, ladies, and it was very clean very spacious. I love the large bathrooms and the television being hooked up to apps that we can watch our own Netflix and Prime Video is a huge benefit "

"If I have option will give 7 stars specifically to evening diner at the Shangri-La boat "

"From the moment we arrived the stay was perfect. Food great, room great and service great. It is worth staying in the Lounge Access rooms as the personalised service, food and drinks make the stay a little more special."

"Convenient and walking distance to all amenities."

"It is up to my expectations."

"We booked last minute during on a long layover between flights to get some rest. Wish we could've stayed longer though. Check in was quick and easy. Room was spacious and comfortable. The free hotel shuttle runs was the top amenity for us and is easy to catch (pickup from the airport is every hour on the hour, and drop-offs to the airport leave the hotel 30mins past every hour). The hotel itself was much nicer and more modern than we expected. Lots of amenities offered that we wish we could've had more time to enjoy."

"Very impressive building, with great staff"

"Great customer service. Staff was very nice and helpful. Conveniently located /connected to mall which was open late with great dining options. Beware of traffic though if you are on a tight schedule, otherwise great location. I would recommend and stay here again. "

"Lovely stay gardens were beautiful friendly staff pool a bit small however early morning late afternoon my preferred time breakfast excellent variety shuttle boat to bts and shopping … hotel situated at lower end of river"